Brain Logic, LLC- Kindle Fire: Should You or Shouldn’t You?
- It’s Not About the Desk
- The Epicenter of Your Project: The Customer
- A Funny Thing Happened on the Way to the Forum
- Four Steps to Video Success on the Web
- Does Search Engine Optimization Really Matter?
- Familiar Packaging Design Impacts Customer Experience
- Ice Tea Anyone?
- Brand and Expectation
- What Type of Innovation Does Your Organization Need Now?
Category Archives: Recommend
Secrets to Improving your Sales Successes
During his keynote address at the 2010 HSM World Business Forum in NYC, Jim Collins, author of the best sellers including ‘Good to Great’ commented that every overnight night success is typically about 20 years in the making. Wow, that’s … Continue reading
Posted in Achieve Success, Closing the Sale, Cold calling, Customer Trust, Deliver, Expectations, Jim Collins, Listen, Persistence, Psychology of the Sale, Recommend, Referrals, Start-Ups, Trust, Visualize Success, World Business Forum
Tagged Closing Ratios, Closing the Sale, Customer Trust, HSM, Jim Collins, NYC, Prospects, Psychology of Selling, Referrals, Smile, Success, Tips, World Business Forum
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ROI of the Customer Experience: Why Design with the Agent in Mind?
I was recently having a conversation with an insurance agency principle who was trying to increase business written with a particular company. He was a bit perplexed because although he encouraged agency Customer Service Representatives(CSRs) to quote with this company … Continue reading
Posted in 2011, Achieve Success, Commercial Lines, Customer Experience, Customer Trust, Delightful, Design for Optimal Experiences, Expectations, Insurance, Insurance Agents, On Schedule, Personal Lines, Policy Quoting and Administration Systems, Recommend, ROI
Tagged Ease of Use, Insurance, Insurance Agency CSR's, P & C Insurance, Policy Quote and Administration Systems, Property & Casualty Insurance, ROI
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Is this Relationship Over?
Often companies realize a software application or web site they’ve developed for their customers’ is not what their customers would have designed for themselves. In many cases this realization occurs after going to production. As a result, customers are left … Continue reading
Hello World!
Welcome to the Brain Logic Blog! Designing a web site, software application or product that’s right for your customers can be daunting. At Brain Logic, we specialize in designing technology, products and processes easy for your customers to use. Our … Continue reading
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